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PRIVACY POLICY


IMPORTANT — PLEASE READ CAREFULLY

Yoxtel respects the privacy of its customers and takes protecting the privacy of its customers seriously. This policy briefly describes the personally identifiable information that Yoxtel collects from its customers and prospective customers and the steps that it takes to safeguard such information.

Information collection and use:
Yoxtel collects and uses personally identifiable information—such as name, city, state, email address, and credit card information—for billing and provisioning of service, to solve problems associated with service, and to inform customers and prospective customers of new Yoxtel products or services that will better meet their needs. If using Paypal, Yoxtel will not collect or keep your credit card information, all your credit card data is handled and maintained by Paypal under your account. Yoxtel may also collect such information from prospective customers through promotional campaigns it may occasionally conduct. Yoxtel may share such information with business partners to ensure the successful provisioning and operation of its services and to facilitate the marketing of Yoxtel products and services. However, Yoxtel does not sell, trade, or disclose personally identifiable information to third parties for unrelated marketing purposes. In addition, any customer who wishes not to receive information about new or different Yoxtel products or services may decline to receive such offers.

Yoxtel utilize “cookies” in its information gathering process in order to improve the quality of the Yoxtel web-site and as well as the quality of customer interaction with Yoxtel throughout the ordering, provisioning, and billing process. Customers may choose to block the use of such “cookies”, though that will make interaction with Yoxtel less efficient and could limit the availability of certain web-site features.

Sharing of your Personal Information:
We will not disclose your personal information outside Yoxtel and its controlled subsidiaries and affiliates without your consent, except as described in the Terms of Service and Conditions. Some Yoxtel Services may be offered in conjunction with another company. In such cases, both Yoxtel and the other company may receive information collected in conjunction with these co-branded services. We may hire other companies to provide services on our behalf, such as marketing activities, handling mail-outs, providing customer support, hosting web sites, billing, or performing statistical analysis. Those companies will be permitted to obtain only the personal information they need to deliver the service. We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on Yoxtel; (b) protect and defend the rights or property of Yoxtel (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of the Yoxtel Services or members of the public.

Accessing your personal information:
You may be able to view or edit your personal information online. To help prevent your personal information from being viewed by others, you will be required to sign in with your credentials (user name/account pin number and password).

Communication preferences:
You can stop the delivery of future promotional e-mails from Yoxtel and services by following the specific instructions in the e-mail you receive. You may also have the option of proactively making choices about the communications you receive from Yoxtel, the Yoxtel Services or by visiting and signing into the Site. These communication choices do not apply to mandatory service communications that are considered part of certain Yoxtel Services, which you may receive periodically unless you cancel the service.You can stop the delivery of future promotional e-mails from Yoxtel and services by following the specific instructions in the e-mail you receive. You may also have the option of proactively making choices about the communications you receive from Yoxtel, the Yoxtel Services or by visiting and signing into the Site. These communication choices do not apply to mandatory service communications that are considered part of certain Yoxtel Services, which you may receive periodically unless you cancel the service.

Security of your personal information:
Yoxtel uses advanced security technologies and procedures to protect your personal information from unauthorized access. Your details are stored on computer systems with limited access in controlled facilities, and credit card numbers and PINs are protected with Secure Socket Layer (SSL) encryption when transferred over the internet. Your PIN helps protect your accounts and personal information, and therefore it is your responsibility to keep your PIN confidential. Do not share it with anyone, and make sure you log out before leaving the computer.

Log files and IP addresses:
Yoxtel uses your IP address to diagnose our service problems and to administer our Site.

Contacting Us:
If there are any questions regarding this privacy policy you may contact us using the contact us link information below. www.yoxtel.com/contactus

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